Terms and Conditions

Terms and Conditions

Terms and Conditions- JoyRide


You are entering into this agreement (“agreement” or “Services Agreement”) with Confident Rider LTD. All references in this agreement to “I”, “Me”, “We”, “Us”, and “Service Provider”, “Confident Rider” “Confident Rider Club” “JoyRide” and “Jane Pike” are to be construed as references to Confident Rider LTD.

All references in this agreement to “You”, “Your”, and “Client” are to be construed as references to those engaging in the services of Confident Rider LTD.


Please read these Terms regularly, as they may change at any time. By using the Site after a change in the Terms, you agree to follow and be bound by the Terms as changed.


As my Client, you agree:

  • You have the power to enter into this contract on behalf of yourself or your organization.
  • To provide me with everything I need to provide you 
with the services described.
  • To stick to the payment schedule described herein.

As your Service Provider, I agree:

  • I have the experience and ability to perform the 
services you need from me.
  • I will respect the confidentiality of any information you give me.


I provide equestrian coaching and consulting services (“Services”) as described herein. I do not and cannot guarantee any specific outcomes in regards to my coaching and consulting services. My coaching and consulting services are advisory and you bear the sole responsibility for implementing my suggestions and tips in your everyday life.

As your coach I will be providing you with guidance, direction and program materials, such a role is advisory. You will be primarily accountable for producing the results during the program. In this way as your coach I seek to educate, train and motivate you in order to help you make changes that last the test of time.

You have indicated you will be purchasing a membership to my confidence building program JoyRide. Should you need to contact me, please email me at jane@confidentrider.club or tag me in the JoyRide Facebook group and I will respond within 72 hours during weekdays.

If I am unable to respond to you in the time stated above, I will at least be in touch within a reasonable time period to let you know when you can expect a full response.

I provide these Services without any representations or warranties of any kind, express or implied. While I strive to ensure the information and statements I provide to you are accurate and up to date, I make no representations or warranties in relation to these Services or the information, statements, or materials provided to you as my Client.

In addition to not guaranteeing the accuracy, completeness, or truth of the information provided to you as my Client, none of the information I provide to you, or the communications I have with you as my Client, constitutes, or is meant to constitute, professional legal or medical advice of any kind. Please note, that while I do have experience as a coach, I am not a licensed medical or legal professional. Therefore none of the advice or coaching I give should be considered professional medical or legal advice. If you seek medical or legal advice you should seek a professional licensed in your jurisdiction.


IN CONSIDERATION OF the opportunity to participate in JoyRide and all programs via Confident Rider LTD, herein referred to as “the Program,” made available through www.confidentrider.club, herein referred to as “the Platform,” you agree as follows:

1. That you are participating in the training, programs, exercises and events, JoyRide workshops, and movement classes (all included in the Program) offered by Confident Rider LTD and taught by Jane Pike, or guest teachers.

2. You understand it is your responsibility to consult with a physician prior to and regarding your participation in any movement Program. You represent and warrant that you are physically fit and have no medical condition that would prevent your full participation in the Program.

3. You understand and acknowledge that Intensity of movement may vary with type of exercise and level of exertion performed. You understand that during movement sessions that some complications may arise. These include but are not limited to: abnormal pain, light-headedness, dizziness, fainting, abnormal heartbeats or blood pressure, heart attack and stroke. You understand and agree that it is your personal responsibility to monitor your level of exertion and stop the activity when appropriate.

4. You understand that you are engaged in online training and you acknowledge that you are not being monitored by any trainer and that there is no liability to the trainer, the Program, or Confident Rider LTD if an injury is sustained.

5. You understand and acknowledge that participation in the Program may be dangerous and may involve risks which include, but are not limited to, bodily injury, partial or total disability, paralysis and death. You also understand and acknowledge that the social and economic losses or damages which can result from those risks and dangers can be severe and that not all such risks and dangers may be known or reasonably foreseeable at this time. You accept the responsibility for injuries, losses, or damages, known or unknown, resulting from all such risks and dangers involved in participation in the Program.

6. You agree to take appropriate precautions for my own health and safety when participating in the Program.

7. You HEREBY RELEASE, WAIVE, AND DISCHARGE the Platform in the conduct of the Program from all liability to Confident Rider LTD and to its conservators, guardians or other legal representatives, and to its personal representatives, assigns, heirs and next of kin for any and all claims, demands, losses or damages on account of any injury, including but not limited to bodily injury, death, or damage to property, arising out of my participation in the Program.

8. YOU ALSO HEREBY AGREE TO INDEMNIFY AND TO HOLD HARMLESS Confident Rider LTD from any claim or demand on account of injury or damage which you may suffer as a result of participation in the Program.


Live Recording and Question & Answer Privacy Policy and Rules of Conduct

At the end of live classes there is usually time for Q&A or to say hi to other participants. The host will un-mute participants to allow questions and conversation to occur. This portion of the class is recorded and will be included in the movement video recording on the JoyRide Membership website. If you choose to speak out loud during Stable Hours sessions (the Live Q&A sessions), you will also be recorded.

Generally the video is set to record only the instructor and surrounding space, but Zoom recordings can sometimes capture all active speakers. Therefore, your video may be recorded if there is sound from your computer when participants are un-muted, including if you ask a question or if there is background noise from your location. The recording will not display your name or device name, as in the live meeting, but your name may be mentioned in the course of asking and answering questions, or in saying hello to other participants. If you do not want video of you captured and recorded, or if you do not want to be identified in any way during the recorded Q&A portion, you have a few options to minimize this potential:

1. Leave the meeting as soon as the movement part of the class has ended. No one will be offended.
2. Re-mute your audio once you are un-muted.
3. Turn off your video display so that your video cannot be captured on the recording.
4. If you have a question, ask the question in the chat rather than verbally on the Zoom meeting.

Please note that if you attend the live classes, you acknowledge that there is a chance your video, audio, or personally identifiable information will be captured in the video, and agree that this is permissible.

The live Question & Answer portion of class is meant to be a benefit and learning opportunity for those attending live classes. You may use this opportunity to ask questions relevant to the class topic and appropriate for group discussion. Inappropriate language, or inappropriate use of this time, is grounds for removing you from the current and future live classes, at our discretion. Please also be aware that others may have questions and allow others the opportunity to speak.

In addition, you may not un-mute your microphone unless allowed to do so by the class instructor. If the instructor actively mutes your audio, due to an audio/visual, conduct, or other issue, you may not un-mute your microphone unless you are given permission to do so.



Unless otherwise stated, Confident Rider LTD owns the copyrights to all material provided to you as a Client pursuant to the Services described above. Subject to the limited license below, all rights to copyrighted material are reserved.

You may view, download, and print pages, materials, and information provided to you as a Client pursuant to the Services described above, provided that:

  • you may not republish such pages, materials and information, including republication on another website
  • you may not reproduce, duplicate, copy, sell, or otherwise exploit the pages, materials, and information provided to you as a Client pursuant to the Services described above for a commercial purpose without the express written consent of Confident Rider LTD.


Membership to JoyRide is $59 USD per month, $299 for 6 months USD, and $599 USD for 12 months (unless grandfathered in at a previous price) processed via PayPal or Stripe. Memberships are recurring until cancelled.  6 month or 12 month memberships roll over to monthly subscriptions at the end of the initial signup period until cancelled. You may cancel your membership at any time. No refunds will be issued on payments already processed. No partial refunds or transfers are allowed.


If you wish to cancel your membership, you may do so at any time, from which point you will no longer receive materials and access to the private Facebook group will be revoked. No refunds will be issued on payments already processed.

I also retain the right to cancel this agreement at any time.


I will do my best to ensure all facts and statements provided to you pursuant to this Services Agreement are true and correct to the best of my knowledge. I will do my best to ensure all facts and statements in my work do not infringe upon any copyright or other right of a third party. However, I can’t be liable to you, or any third party, for damages, including lost profits, lost savings, complaints, claims, litigation or other incidental, consequential or special damages which arise regarding this Services Agreement. You agree to forever indemnify me and hold me harmless from any loss, cost or expense resulting from your activities related to the subject matter in this agreement.

This writing consists of the full agreement between us, the parties. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. The headings included in this agreement are to help the reader and are not meant to have any legal effect.

You cannot transfer this agreement to anyone else without my permission. This agreement stays in place and need not be renewed. This agreement cannot be amended by oral agreement and can only be amended in writing with the consent of both parties.

VIII. Health and Safety Obligations

By engaging with the service provider you acknowledge that the equestrian coaching and consulting services provided are not intended to replace riding lessons and appropriate training and the the services provided to you are intended as online guidance and consultancy only with no physical attendances by us.

You remain at all times responsible for your own health and safety obligations both for yourself and others as well as your horse(s).

I’m looking forward to working with you!