FAQs

JoyRide has been designed as a step by step process, so I do really recommend that you follow it in the way that it is laid out. Remember, this is a body led approach that we are taking, so please take it slowly and give yourself the gift of really feeling the process, rather than just thinking about it. 

In order for us to increase our capacity to hold big experiences, energies and emotions, we need to make sure that we have first created a sense of safety in the body and incrementally increase our ability to handle higher levels of activation. The process is laid out with this in mind.

For those of you keen to know what you might need for some of the movement-based work, the truth is I’ve designed it with very little need for extra stuff, but you will need a ball of some sort (a tennis ball will be fine).
 
For those of you who like the “things” though, this is a list of things I have used so far:
 
  • Tennis ball-sized balls that have a soft exterior. Yoga Tune Up balls are great. We aren’t looking for anything like those spiky massage balls, anything with a smooth outer surface will do
  • Balance Boards / Wobble Board (I have this one but anything similar works)
  • A piece of dowel (but you could use the end of a broomstick)
  • A 5KG Slam Ball (click here to see the one I have)

The best (and fastest) way to get help is by posting in the Facebook Group. It’s a private group so no-one outside it can see what you’ve posted.

Every week on Tuesday NZST, we have Stable Hours, a dedicated Live Session in the Facebook group also. If you would like a question discussed, feel free to post it on the thread in the group and I will answer it over the course of the session.

If you have question that you would like to stay anonymous with, feel free to email me jane@confidentrider.club and I will post it anonymously, along with the answer on your behalf.

You can find us by clicking here. Definitely join us- there’s lots of extra content posted and it’s a great place to surround yourself with likeminded peeps and get support!

All of the videos on the website are hosted via Vimeo, so any streaming issues will be to do with internet speed or capacity at your end and unfortunately isn’t something we can fix (as much as we would love to!),

That said, it is possible to adjust the settings on the video itself so it streams at a slightly lower rate.

To do that, click on the wheel in the lower right hand corner of the video:

Then, adjust the rate the video is streaming at (it will automatically be set to the highest resolution before you do this):

No problem, we can sort that for you! Email jane@confidentrider.club and I will get the tech team to fix it up for you.

Just to note, if your account has recently been charged and you don’t have access, there is sometimes a delay between the payment processor and the membership program. This usually self-corrects within a few hours. 

Log in to the member’s site, and click on the “Account” tab. You can update your details under the “Subscriptions” tab there. If you have any trouble, flick me a message at jane@confidentrider.club and I will sort it out for you.

 

The JoyRide Facebook group is part of your membership, so you do lose access to this if you cancel your account. 

Log in to the member’s site, and click on the “Account” tab. You can cancel your account there. If you have any trouble, flick me a message at jane@confidentrider.club and I will sort it out for you.